Imagine yourself being part of a huge company and having different contact numbers for all employees and departments. This situation would, without the doubt, make things difficult for both the external people who are in need of getting in contact with the company as well as the employees who wish to talk to each other without having to dial a long, different number each time. This is where technologies like the Private Automatic Branch Exchange (PABX) come in. Unlike residential phones, this system saves the company from a lot of hassle.
Here we will explain why PABX systems are important for offices by describing some of its redeeming features and help you understand the significance of PABX system Dubai.
Having a PABX installation in your company means that you effectively have one number that both internal and external stakeholders can use to communicate with the company. The only thing that is different that is you must know the extension of the person you need in case there is a specific person you need to talk. This makes it easier for everyone since people have to remember only one number.
The job of a receptionist who receives a lot of calls is no doubt very repetitive and tiresome. It also becomes hard to take care of too many calls at the same time. However, the PABX system can have automated messages in case someone dials the company’s number. This eliminates the need for a receptionist and ensures uniform service to all customers. It also helps create familiarity with the company. Thus a positive image of its service is embedded in the caller’s mind.
Having an extension for your calls in a PABX system means that the calls are forwarded to their desired department, if they are programmed to do so, upon the pressing of a particular button or extension. This makes the process of transferring calls effortlessly. It also eliminates the element of confusion or delay that might arise if a human were in charge of rerouting the calls. Offices cannot afford mistakes and like to save themselves embarrassment caused by mistakes, therefore installing PABX systems is a preferable option.
When we talk about a PABX system Dubai offers comparatively cheaper options as compared to residential phones in your office. They provide a lot of value for a relatively small investment. You do not just save on the initial investment – you also save money that could be lost due to potential mistakes made by manual operation and directing calls rather than an automatic one. The Dubai Avaya Phone offers excellent service as a PABX provider and is a preferred option in offices throughout the city.
All in all, for an office that wants to function efficiently and intends to save on minor costs, it is imperative that it immediately goes for a PABX installation. There is no doubt that it has become a necessity in today’s fast-paced world and is widely used in the main companies around the globe.